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Terms of Service

Please read these terms carefully before using our services.

Last updated: March 2025

These Terms of Service govern your use of Miles Away Cargo's logistics and shipping services. By using our services, you agree to these terms.

1. Services

Miles Away Cargo provides parcel delivery, goods transport, international shipping, and specialized exports (including jasmine flower exports). Service availability, pricing, and delivery timelines are subject to our quotes and agreements. We reserve the right to modify or discontinue services with reasonable notice where practicable.

2. Customer Responsibilities

You are responsible for providing accurate and complete shipment details, ensuring that all items comply with applicable laws and regulations (including customs and export controls), and paying all agreed fees in accordance with our invoices and payment terms.

Prohibited or restricted items may not be shipped. You indemnify Miles Away Cargo against any loss or claim arising from your breach of these responsibilities or from inaccurate information you provide.

3. Liability

Our liability is limited as set forth in our shipping agreements, our standard trading conditions, and applicable law. We are not liable for indirect, consequential, or punitive damages. For specific terms related to your shipment (including limits of liability and insurance), please refer to your quote or agreement or contact us directly.

4. Governing Law and Disputes

These terms are governed by the laws of India. Any dispute arising in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of Madurai, Tamil Nadu, unless otherwise required by mandatory law.

5. Contact

For questions about these terms or your shipments, contact us via our contact page.