Privacy Policy
How we collect, use, and protect your information.
Last updated: March 2025
Miles Away Cargo is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services or website.
1. Information We Collect
We collect information you provide when requesting quotes, tracking shipments, or contacting us—such as name, email address, phone number, address, and shipment details (origin, destination, cargo description). We may also collect technical data (e.g. IP address, browser type) when you use our website.
2. How We Use Your Information
We use your information to process shipments, communicate with you about your cargo, provide customer support, improve our services, send relevant updates (where you have agreed), and comply with legal and regulatory obligations. We do not sell your personal information to third parties.
3. Data Sharing and Retention
We may share your information with carriers, customs authorities, and other parties necessary to perform our services. We retain your data for as long as needed to fulfil the purposes described in this policy and to comply with legal obligations.
4. Data Protection and Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.
5. Your Rights
Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
6. Contact
For privacy inquiries or to exercise your rights, contact us via our contact page.